Innovations24

What we do

Industries

Insights

Manufacturing

Digital Scale‑up for an Emerging Plastics Manufacturer

Primary Area

Microsoft Account Management / Licensing

Service Area

MSP

Products Used

M365, Teams, Azure

Roles Impacted

All

Impact Highlight

20% decrease in licensing costs

Opportunity

The manufacturer’s rapid annual growth exposed cracks in its manually driven operations, triggering costly rework and tight shipment schedules. They viewed the turbulence as an opportunity to standardize, digitize, and prepare for the next stage of expansion.

  • Strong growth outpaced manual scheduling, causing production bottlenecks and shipment issues.

  • Disconnected spreadsheets and email loops produced inventory inaccuracies.

  • Rapid hiring across two new facilities lacked standardized onboarding and role definitions, increasing turnover unnecessarily.

  • Limited visibility into machine utilization meant capital expenditure decisions were based on guesswork.

Solution

We partnered with the client to translate that vision into a people‑first operating model, streamlined processes, and a cloud‑native architecture. The team leveraged Microsoft’s stack end‑to‑end to deliver an integrated solution.

  • Facilitated sprints that clarified roles, RACI matrices, and SOPs.

  • Implemented Dynamics 365 Business Central.

  • Automated approvals with Power Automate and surfaced real‑time KPIs in Power BI.

Impact

With unified data, automated workflows, and empowered employees, the company now runs predictably at scale. The measurable gains below show how out team truly advanced the client’s vision while realizing every requirement.

  • Saved over 20% of licensing cost by consolidating all prior systems into the Microsoft-powered technology stack.

  • Launched Microsoft Teams cutting onboarding time by 50 %.

  • On‑time manufacturing improved over 90% within three months.

  • First‑pass yield saved considerable amounts in scrap and rework annually.

  • Month‑end close shortened from 4 to 2 days, freeing several finance hours per cycle.

  • Employee turnover in production fell with clear roles and digital onboarding.