Innovations24
Privacy Policy (SMS)

These SMS Terms and Conditions ("Terms") govern the text messaging services provided by Innovations24 LLC ("Innovations24," "we," "us," or "our") to clients and contacts who opt in to receive SMS communications. By opting in to receive text messages from Innovations24, you agree to the following Terms. Please read them carefully.

SECTION 1

Program Description

Innovations24 LLC is a technology consulting firm based in Houston, Texas, specializing in AI & innovation, data transformation, business applications, enterprise architecture, and portfolio & project management optimization using the Microsoft technology stack.

When you opt in to our SMS messaging program, you may receive the following types of text messages from Innovations24:

Appointment confirmations and reminders for scheduled consulting sessions, discovery calls, and project review meetings; project status updates and milestone notifications related to your active consulting engagements; service notifications including system maintenance alerts, delivery updates, and engagement-related announcements; and two-way conversational messages with your assigned Innovations24 consultant or project manager regarding ongoing work.

Messages are sent only to individuals with an existing business relationship who have provided prior express consent.

SECTION 2

Consent & Opt-In

By providing your mobile phone number and opting in through our website contact form at innovations24.com/contact, verbally during a project engagement call, or by texting START to our business number, you expressly consent to receive recurring SMS messages from Innovations24 LLC as described in these Terms.

Your consent to receive SMS messages is not a condition of purchasing any goods or services from Innovations24 LLC. You may opt in or opt out at any time without affecting your consulting engagement or business relationship with us.

SECTION 3

Message Frequency

Message frequency varies depending on the nature of your consulting engagement and project activity. You may receive messages when appointments are scheduled, rescheduled, or confirmed; when project milestones are reached; when service-related notifications require your attention; or during two-way conversations initiated by you or your assigned consultant. You will not receive marketing or promotional messages through this SMS program.

SECTION 4

Message & Data Rates

Message and data rates may apply. Innovations24 LLC does not charge for sending or receiving SMS messages, but your wireless carrier's standard messaging and data rates will apply. Please consult your mobile service plan for details. Innovations24 is not responsible for any charges assessed by your wireless carrier.

SECTION 5

How to Opt Out

You may opt out of receiving SMS messages from Innovations24 LLC at any time by replying with any of the following keywords to the number from which you received our messages:

STOPCANCELENDQUITUNSUBSCRIBE

Upon receiving your opt-out request, you will receive a single confirmation message stating that you have been unsubscribed and will no longer receive SMS messages from that number. Please note that opting out only applies to the specific phone number that sent the opt-out keyword. If you wish to resume receiving messages, you may text START at any time.

SECTION 6

How to Get Help

If you need assistance or have questions about our SMS messaging program, reply HELP to any message received from Innovations24. You will receive an automated response with support contact information. You may also reach us directly at:

Email: info@innovations24.com
Website: innovations24.com/contact

SECTION 7

Supported Carriers

SMS messaging is supported on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Innovations24 LLC makes no guarantee that messages will be delivered by any particular carrier or within any specific timeframe. Delivery is subject to effective transmission by your wireless service provider.

SECTION 8

Privacy & Data Protection

Innovations24 LLC respects your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For complete details on how we collect, use, store, and protect your personal data, please review our SMS Privacy Policy.

SECTION 9

Eligibility

You must be at least eighteen (18) years of age to participate in the Innovations24 LLC SMS messaging program. By opting in, you represent and warrant that you are at least 18 years old and that you are the account holder for the mobile phone number provided or have the account holder's authorization to opt in.

SECTION 10

Disclaimer of Warranties

Innovations24 LLC provides SMS messaging services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the availability, timeliness, or accuracy of SMS messages. We are not responsible for incomplete, lost, late, or misdirected messages, including but not limited to messages that are undelivered due to technical issues with your wireless carrier, device incompatibility, or any form of filtering applied by your carrier or device.

SECTION 11

Modifications to These Terms

Innovations24 LLC reserves the right to modify these SMS Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms at this URL. Your continued participation in the SMS messaging program after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

SECTION 12

Governing Law

These SMS Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law principles. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Harris County, Texas.